- Reporting The basis for informed decision-making;
To help you combat high claim costs by providing a multi-benefit reporting system that is: - Comprehensive
- On-line
- Management focused- and evolving to meet the new and ever demanding challenges faced by our clients
- Accessible via internet
- Secure and reliable
1.A standard paper-based suite of reports: - Summary of claims and dollars paid for all benefit lines broken down to the levels specified in the clients plan design.
- Summary listings for each line of business
- Top 50 Drug Identification numbers (DINs) based on dollars paid or by number of claims paid
- Top 25 dental procedures based on dollars paid or by number of claims paid
- Top 100 pharmacies frequented by participants
- Drug plan utilization over the most current 12 months
- Paramedical and related services-number of claims and dollars paid
- Medical appliances and related services
- Other medical services
- Reports within this standard package are available on request and allow you to monitor the cost of your program and identify early warning signs of problems
2. An Enhanced package available electronically via the net provides all of the benefits available in the standard package plus more in depth reports that will assist in further defining and clarifying problem areas. 3. Customized reports are available on an “ad hoc” basis that, with the assistance of medical professionals within the clinical department, crystallize the problem and provide recommended viable solutions. Communications - Toll Free bilingual customer response centers
- Toll Free Administrator’s support lines
- A Dedicated team of healthcare professionals assigned to your case
- Customized employee communication materials including manuals
- Employee wallet certificates
- Online benefits summary
- B2E Report
- T4 Taxable benefit reports
- Online health links
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